The health and well-being of VIIS interpreters, consumers, and clients is our top priority. VIIS has responded to the Corona Virus Pandemic with the following policies: Video remote services are available for every assignment at no additional fee. All onsite interpreters will wear a facemask and follow site safety protocol. Clear facemasks will be worn, when appropriate, to support communication exchange. As always, VIIS will maintain flexibility in assignments and service provisions. For additional information, please email [email protected]
Vancro Integrated Interpreting Services is led by interpreters. We are a service disabled veteran owned small business that takes pride in being exceptional. Our quality assurance is what allows us to stand out. We do not believe in a plug-n-play model of booking interpreters, We don’t follow a first reply first booked approach to hiring interpreters. Instead, we believe customer preference is key to a successful interpretation and will work to secure your preferred interpreter. We interview, screen and vet every interpreter on our roster. We work with interpreters to understand what types of requests fit their skills and allow them to do their best work. We play to their strengths while offering workshops to assist in developing added proficiency in areas they would like to develop. We find the best fit for the job.
Additionally, we have unparalleled coordination and scheduling systems that allow for you to request an interpreter 24/7, see a history of your requests, and make direct comments to us. Along with our in-person provision we offer remote interpreting that follows the strictest of standards and is HIPPA compliant. We also offer training to you – at no cost, on how to effectively use interpreters.